It is peak season in December! Also at SILS, just like some other chains within the Supply Chain, like the parcel carriers.
Also at SILS this could unfortunately result in a delay with processing your outbounds / inbounds.
Despite our preparations and the increase of the capacity, the amount of outbounds and inbounds at this moment simply is way more than we expected and probably more than we can daily handle.
Of course, we will do everything in our power to process every inbound or outbound within the agreed leadtime. So our customers, and therefore their customers, experience hopefully no inconvenience
We would like to use this opportunity to wish you all a very merry Christmas and all the best for 2021!