Do you also like to pamper your clients as much as possible?

ACCOUNT REPRESENTATIVE LOGISTICS

2 december 2021

We are looking for a colleague who brings several years of work experience. The latter does not necessarily have to be within the logistics industry. You will work in a small team, and you know exactly what our customers want. Anticipating the circumstances, even before our customers do so themselves? It’s in your genes. If you bring the necessary experience with you, after a short training period you will be fully independently responsible for the structured and efficient management of one or more of our Key Accounts.

Your activities include:

  • Maintaining contact with (foreign) customers regarding logistics orders and order statuses.
  • Handling or managing the order process, including invoicing.
  • Taking care of the warehouse planning.
  • Liaising with carriers and monitoring shipments.
  • You daily maintain direct contact with colleagues in the warehouse regarding the processing of orders.
  • Monitoring transports and identifying bottlenecks.

 About SILS

SILS is a logistics service provider that faces several great challenges. SILS has experienced enormous growth in recent years, so we are now looking for a nice, enthusiastic colleague for the Customer Service Logistics Team at our facility in Apeldoorn.

At SILS, everything revolves around our customers. It is about the highest possible customer satisfaction. First, of course, by providing excellent logistics services, which is our basis. Naturally conducted and supervised by committed employees who want to go the extra mile. Colleagues who are absolutely driven to completely unburden our customers, and who get a kick out of that.

But…what about you?

In the first place you are enthusiastic and a personality with a drive. With your MBO+ qualification you are ready for a new working environment. Some knowledge of logistics processes is of course an advantage, but it is certainly not a condition. You always want to do your work as well as possible. You always think in the interests of the customer. This means you are flexible and service-oriented and can withstand a healthy dose of stress. You communicate clearly, both verbally and in writing. Not only in Dutch, but also in English. Knowledge of the German language is an advantage. You are analytically strong.

What do we offer you?

At SILS you work in an open and informal working environment with plenty of room for your own initiatives. This is therefore something that we expect from you. You have a high degree of responsibility and freedom to implement your ideas. If you need courses or training, there is room for this. Of course, we will reward you with excellent employment conditions that are in line with the market.

The salary range is between € 1950 – € 2700, depending on your demonstrable work experience.